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CRM

 

Customer Relationship Management (CRM) is the process by which you engage with your leads, opportunities, teams and customers. 

Your CRM should allow you to:

  • Actively engage with new leads and opportunities.
  • Communicate effectively with all stakeholders using templates, mail merge, SMS, email and other chat tools.
  • Give you real-time information to help you turn leads into sales.
  • Allow you to track sales from lead to completion.
  • Automate not only your more basic business functions but also the most complex.
  • Eliminate all the double and triple entry, reduce human error and and ensure your employees are focussed on growing your business rather than fixing mistakes.
  • Provide quality, up to date reports on leads, sales, funnels, opt-ins, opt outs, newsletter uptake, repeat clients and so much more.
  • Simplify your busines processes to increase productivity

What Brunton can do for you:

There are many products on the market and choosing the best product can be daunting. That is why during our initial consultation we will discuss your needs, examine your business processes and then present a tailored solution for your business.

With 25 years of Accounting and Enterprise Resource Planning (ERP) implementation experience we have learned to take a holistic look at your business and to find the best cost/benefit ratio for CRM or ERP implementation for your business.

We also have a team of in-house coders and I.T. professionals so we can take an out-of-the-box products and mould it to best-fit your current system, while future proofing your business.

One of our favourite CRM products is Zoho CRM which we have successfully implemented as a stand alone product or a seamless integration with Accredo, MYOB Advanced and MYOB Exo and other Accounting / ERP solutions.

If you want to take control of the customer journey and ensure customers have a positive experience with your company then reach out to Brunton and we can advise on the best way to implement a CRM or ERP solution in your business.

Give us a call or complete a Product Request form here and we will get back to you.

 

green phone icon Call us on +64 9 529 4492
 
green envelope icon Email us at info@brunton.co.nz

 

 

  • XPO Exhibitions

    "I highly recommend Brunton as a trusted business partner, the calibre of their technicians is second to none. They definitely have a can do attitude and they work with our business to come up with amazing solutions. The solutions Brunton have built for us have changed the way we operate our business.”

    - Anthony Trigg

  • Fluid Power Solutions Ltd

    “We went with Brunton and Accredo because we felt this best suited the FPS business.  FPS has a large customer base including the Fishing and Forestry sectors with its Head Office in Nelson and branches in Greymouth & Blenheim. Being able to pick different Accredo modules to suit our needs was a must and the ability to write and design our own forms and reports has also proven beneficial”

    - Karen Orr

  • Otamatea Kauri & Pioneer Museum

    “Accredo has certainly saved us a lot of time internally and has given us better than we could have imagined information and reporting for our monthly board meetings too. I would recommend the integration to Accredo’s accounting software for any business, its adaptable, easy to work with and you can pull excellent reports to suit your specific requirements.”

    - Colleen Glass

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